Frequently asked questions

How Crowdfunding Works

Sponsors help fund projects. To help this process along Creators offer rewards for donations. Funds only change hands when a project achieves its minimum needed.

For more information on the sponsorship process for both Sponsors and Creators, please visit our About section.

Who can be a Creator?

SOASgiving has been created for students, so a Creator must be a registered member of a university, college or school. Where the Creator is a member of staff, the project must be for the direct benefit of students.

Crowdfunding is an inherently public process so, for child protection reasons, Creators have to be at least 16 years old. If younger than this, students can ask a member of staff at their school to register as the Creator of the project, e.g. their teacher or coach.

Why do alumni sponsor projects?

Most alumni had close attachment to clubs and societies during their time at university, college or school. They are keen to help and support their old establishments, especially when Creators offer them rewards which help them to reconnect.

How much can Creators raise for projects?

SOASgiving supports all sorts of projects, from big to small. Creators can raise funds for projects of any size they wish. There really isn't a limit on too small or too big - whether that's £100 or £100,000 SOASgiving can help!

What is all-or-nothing funding?

All-or-nothing funding means that unless your project has achieved its minimum fundraising target by its fundraising deadline, no donations or rewards change hands.

Assuming you reach your minimum target by your fundraising deadline, we will process your pledges. In order to arrange payment, please contact us after your completion date. If we don’t hear from you, we will get in touch with you.

Account Settings

Can I change my profile name?

Make sure you're logged in, go to 'account', and click on the 'edit profile' button.

I forgot my password. How can I log in?

D'oh! You can reset your password by clicking the 'reset your password' link on the login page. You will be sent an mail which contains a link to gain access to your account.

How do I delete my account?

Contact us using our contact form! We'll miss you!

Can I change my email notification settings?

You will only receive emails about projects which you are following. To stop receiving these, go to the project page and click 'Follow' - when the pink heart is absent you won't receive email updates. If you no longer wish to receive our newsletter, click on 'Unsubscribe' at the bottom of any newsletter.

The Website

Can I find Hubbub elsewhere on the web?

We like Facebook and we also Tweet occasionally too!

Who is the team behind Hubbub?

An important question. If you can't be bothered to do a Google search or read through court orders, you can learn a little about us at our team page.

Does Hubbub have a blog?

Indeed we do. Our blog is full of advice on crowdfunding, success stories and Hubbub news.